Frequently Asked Questions
Q. HOW LONG WILL SCENTSY CANDLES LAST?
A. THEY WILL LAST ANYWHERE FROM 50-80 HOURS. HOWEVER SOME FRAGRANCES HAVE LASTED LONGER. IT DEPENDS ON THE STRENGTH OF THE FRAGRANCE.
Q. HOW HOT DOES THE WAX GET WHEN WARMED?
A. THE WAX WILL GET TO JUST ABOVE BODY TEMPERATURE, SO IT IS SAFE TO USE AROUND CHILDREN AND PETS AND WON'T BURN OR HARM ANYONE.
Q. HOW DO I CLEAN THE WAX OUT OF THE WARMER?
A. WHILE THE WAX IS WARMED AND MELTED SIMPLY POUR THE WAX BACK INTO ITS ORIGINAL CONTAINER TO SAVE FOR LATER USE. IF THE FRAGRANCE HAS EVAPORATED SIMPLY POUR THE WAX INTO A LINED GARBAGE CAN. WHILE THE CUP IS STILL WARM, WIPE OUT THE WAX WITH A PAPER TOWEL.
Q. WHAT WATTAGE OF LIGHT BULB DOES THE WARMER USE?
A. A STANDARD 25 WATT CANDELABRA BASE LIGHT BULB, FOUND AT MOST HOME IMPROVEMENT STORES.
Q. DOES THE WARMER COME WITH A LIGHT BULB?
A. YES, ALL WARMERS INCLUDE A LIGHT BULB WITH PURCHASE.
Q. HOW LONG CAN I LEAVE MY WARMER ON?
A. AS LONG AS YOU FEEL COMFORTABLE LEAVING IT ON. THINK OF IT AS A LAMP. I LEAVE MINE ON 24/7 OR YOU CAN USE A TIMER TO HAVE IT TURNED ON RIGHT BEFORE YOU RETURN FROM WORK.
Q. HOW LONG UNTIL DELIVERY?
A. YOUR ORDER WILL BE DELIVERED IN APPROXIMATELY 7-10 BUSINESS DAYS, VIA GROUND UPS, TO THE SPECIFIED ADDRESS. Click on the following link to PLACE AN ONLINE SCENTSY ORDER.
Q. HOW MUCH IS SHIPPING?
A. ORDERS OVER $150, (ordered directly with me) INCLUDE FREE SHIPPING (when sent to one address) AND HOSTESS REWARDS. ALL OTHER ORDERS, SHIPPING IS ONLY 10%. ORDERS SHIPPED TO HAWAII, PUERTO RICO, CANADA OR ALASKA INCUR ONLY A 20% SHIPPING FEE.
Q. WHAT KIND OF WAX DO WE USE?
A. SCENTSY USES A FOOD-GRADE PETROLEUM WAX, SIMILAR TO THE WAX THEY SPRAY ON APPLES AT THE GROCERY STORE. THIS WAX WAS CHOSEN DUE TO IT'S SUPERIOR SCENT LOADING QUALITY AND MELT POINT FIRMNESS. VEGETABLE WAXES, DIDN'T OFFER THE QUALITY WE WERE LOOKING FOR.
Q. WHAT TYPE OF OIL DO WE USE?
KEY FRAGRANCE OIL WHICH IS THE HIGHEST GRADE OF OIL BEFORE PROCESSING.
Q. HOW DO I GET STARTED ON MY OWN SCENTSY BUSINESS?
A. VISIT MY SCENTSY ONLINE STORE AND CLICK ON THE "JOIN" TAB TO PURCHASE YOUR STARTER KIT FOR ONLY $99. YOUR STARTER KIT WILL INCLUDE EVERYTHING YOU NEED TO GET STARTED... YOU WILL RECEIVE INSTANT TEAM TRAINING INFORMATION.
Katie Jones 
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